Refund policy

We want to earn your trust and create long lasting relationships built upon friendly, fast service and top quality products. We are pleased to guarantee your satisfaction and appreciate the opportunity to demonstrate how highly valued your business is.

Please consider that most of our food products are perishable. Therefore, we cannot accept returns of any kind for these items, opened or unopened, due to the inability to guarantee their integrity. 

That does not mean we will not support you in the event you are unsatisfied with your purchase. Sometimes mistakes happen, such as damage during delivery, and expectations are not always met. 

Please give us the chance to learn about your issue and allow us to propose a suitable solution. 

Experience this for yourself by contacting support@franksorganicgarden.com. Please include your order number and a phone number we can reach you at.

Thank you